Shipping & Returns

Shipping Policy

At Leyla Kashani, we are committed to providing a seamless and elevated shopping experience from our Toronto studio to clients around the world.

We offer complimentary international shipping on orders over $500 USD. For orders below this threshold, shipping fees will be calculated at checkout.

Please note that customers are responsible for any customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. These fees are not included in the order total and are the responsibility of the customer.

Order Processing & Tracking

Each Leyla Kashani piece is carefully prepared before shipment. Once your order has been dispatched, you will receive a confirmation email with tracking information where available.

Delivery times may vary depending on the destination, shipping carrier, and customs processing.

If you have any questions regarding your shipment, please contact Leyla Kashani.

Returns & Exchanges Policy

At Leyla Kashani, each piece is thoughtfully designed and crafted with care. We want every client to feel confident and delighted with their purchase.

If you require a different size or wish to return your item, we accept **returns and exchanges within 14 days (two weeks) of delivery

Return & Exchange Eligibility

To qualify for a return or exchange:

* Items must be *unworn, unused, and in their original condition*
* Items must include all original tags, packaging, and accessories
* Items must not show any signs of wear, alteration, damage, or use

Items that have been worn, washed, altered, or damaged cannot be accepted.

Return Shipping

Customers are responsible for all return shipping costs. We recommend using a tracked shipping service, as Leyla Kashani is not responsible for items lost or damaged during return transit.

Refunds & Exchanges

Once your return has been received and inspected, we will process your approved refund or exchange.

Approved refunds will be issued to the original method of payment in **United States Dollars (USD)*Please note that your financial institution may apply currency conversion fees depending on your location and account settings.

Thank you for treating each Leyla Kashani piece with the care and consideration it deserves.

Payment Policy

At Leyla Kashani, we provide a secure and seamless payment experience for our clients worldwide.

All orders must be paid in full before they can be processed and shipped. Payments are securely processed through trusted payment providers.

All prices displayed on our website are listed in United States Dollars (USD) unless otherwise stated.

Applicable taxes, shipping fees, customs duties, and import charges will be calculated at checkout where applicable.

Please note that your bank or payment provider may apply currency conversion fees depending on your location and account settings.

Leyla Kashani reserves the right to cancel or refuse any order due to suspected fraudulent activity, pricing errors, or other circumstances requiring review.

Privacy Policy

At Leyla Kashani, we respect your privacy and are committed to protecting your personal information.

When you shop with us, we may collect information including your name, email address, billing information, shipping address, and purchase history.

This information is used to:

* Process and fulfill your orders
* Provide customer support
* Send order confirmations and updates
* Improve our products, services, and client experience
* Communicate brand updates if you choose to subscribe

We do not sell, rent, or trade your personal information.

Your information may be shared only with trusted service providers when necessary to process payments, fulfill orders, deliver shipments, maintain our website, or comply with legal obligations.

We take reasonable measures to safeguard your personal information and provide a secure shopping experience.

By using the Leyla Kashani website, you consent to the practices outlined in this Privacy Policy.